Cancellations/No Shows
A credit card is required to secure all appointments. Appointments cancelled with less than 24 hours notice will be subject to a fee.

Arrival & Check-In
We would like to ensure that you experience an optimal spa journey. Our locker rooms have all the amenities you may require. Your appointment will be scheduled 15 minutes prior to the start of your treatment so you have time to complete your intake form, change into one of our robes and slippers and relax before your therapist greets you.

If you would like to use the gym, hot tub, sauna, steam room, or indoor swimming pool before your treatment, please arrive even earlier and request a spa key. Hot tea, bottled water and juices are available for your refreshment.

During your visit
The Spa experience is a healing journey guided by the therapist. Your journey begins when you fully and accurately complete your intake form. To ensure your comfort and enjoyment, communicate directly with your therapist before, during and after your treatment. Our therapists want to know what you need and how you are feeling so your treatment can be personalized and adjusted accordingly. Quality of touch depth and pressure, heat-controlled treatment tables, volume conversation or quiet – it’s really up to you. We are committed to listening and co-creating your spa experience.

Honoring Space
The Spa is a haven of serenity for our guests. Cell phones are not permitted and guests must be 16 years of age or older. Keeping conversations to a whisper allows others to experience this sanctuary and reflect, read, journal, meditate, feel the music, breathe, or just be.

Retail
After your relaxing spa treatment, browse our beautiful boutique for some of our exquisite amenities to take home with you to extend your enjoyment!

Return Policy
We will accept returns within 14 days of the product purchase date. Please return the product in its original package (with a receipt).